FAQ / Help.
Frequently Asked Questions
1. Do you ship to the US and internationally?
Yes! Most of our products are made and shipped from our print partners in the US, which means fast 5–10 day delivery for US customers.
International shipping is available — most orders arrive in 10–20 business days depending on your location.
2. How long does delivery take?
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US Orders: 5–10 business days after production.
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Australia / International Orders: 10–20 business days after production. Some Australian products will be quicker as they are fulfilled by our printing partners in Australia which will bring the time down to 5 -10 business days
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Production time (printing & packing): 2–5 business days.
👉 Every item is made to order, so delivery times can vary slightly.
3. How much is shipping?
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We offer Flat Rate Shipping on all orders.
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Free shipping is available for orders over $75 (US only).
4. How can I track my order?
Once your order has been printed and shipped, you’ll receive a tracking number by email. You can track it anytime online.
5. Can I return or exchange my order?
Because every item is custom printed just for you, we can’t accept returns for change of mind or wrong size.
We will, however, replace or refund items if they:
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Arrive damaged, misprinted, or defective.
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Are the wrong item compared to what you ordered.
👉 Just contact us at orders@epiceditsstudio.com within 14 days of receiving your order.
6. What sizes do you offer?
Most apparel (hoodies, tees, joggers) is available from XS–3XL.
Check the Size Guide on each product page before ordering.
7. Are your products good quality?
Yes — we only work with trusted partners who use premium blanks and durable print technology. Every product is tested for comfort and print quality.
8. How do I contact you?
If you still need help, email us at orders@epiceditsstudio.com or use our [Contact Us] page. We aim to respond within 24–48 hours.